Target Operating Model

Visioning Workshop(s): Future blueprint for your organisation’s people, processes and technology

Service Description

A Target Operating Model (TOM) offers an overarching framework that outlines how an organization intends to reach its strategic objectives. It serves as a blueprint detailing the interaction between people, processes, and technology to enhance both customer and employee experiences. The comprehensive nature of a TOM allows individuals to view the organization from multiple perspectives throughout the value chain.